Contact Us

We would love to hear from you.
Feel free to reach out using the below details.

  • Address: Sunshine Coast QLD and available Online via telehealth
  • Email: admin@ugotthis.com.au
  • Monday 7:00PM - 8:30PM
  • Tuesday 7:00AM - 10:30AM
  • Wednesday 6:30AM - 8:00AM
  • Thursday Closed
  • Friday 9:00AM - 4:30AM
  • Saturday 9:00AM - 10:30AM
  • Sunday 9:00AM - 10:30AM

Contact or Enquire here

FAQ

Simply book an initial online or telephone counselling services session through our website.
During your first appointment, we’ll discuss your needs and set goals for our sessions

Therapy is a collaborative process. Here’s what to expect:

Warm Welcome and Assessment: In your first session, I’ll welcome you warmly and begin to understand your needs.

Review and Reflection: We begin each session with a brief review of our last discussion.

Deep Dive: We’ll explore your thoughts and feelings in a safe, supportive environment.

Summary and Insights: I’ll summarise our discussion and highlight key steps.

Mindfulness Practice: Often, sessions end with a brief mindfulness exercise. Each is
customised to your unique needs, using proven techniques.

Online counselling is great for those seeking flexibility and convenience. It’s suitable for many mental health concerns, but if you’re unsure, feel free to contact us for guidance.

Yes, you can switch to another counsellor at any time. Just contact us, and we’ll help facilitate the change to ensure you feel comfortable and supported.

If you experience a crisis or emergency, contact emergency services immediately by dialing 000 

Online counselling is not suitable for crisis intervention.

Crisis or emergency

Importantly, we do not offer crisis or after-hours support.

If you need immediate assistance dial 000.
Alternatively, try the appropriate national helpline. 

Mental Health and Crisis Support Services

Lifeline – lifeline.org.au 

or call on 13 11 14

13YARN for Indigenous Australians – 13yarn.org.au

or call on 13 92 76

Beyond Blue – beyondblue.org.au

or call on 1300 22 4636

MensLine Australia – mensline.org.au

or call on 1300 78 99 78

Open Arms Veterans and Families Counselling – openarms.gov.au

or call on 1800 011 046

Suicide Call Back Service – suicidecallbackservice.org.au

or call on 1300 659 467

Kids Helpline – kidshelpline.com.au

or call 1800 551 800 (access 24/7) – helps ages 5 ->

DV connect – Statewide and National services,

DV Connect women’s line

1800 811 811

DV Connect men’s

1800 600 636,

Immigrant Women’s Emergency

3846 3490.